Refund & Return Policy

1. Return Eligibility

To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

• Standard Items: You have 14 days after receiving your item to request a return.
• Perishable Goods: Due to health and safety regulations, perishable goods (such as fresh food, vegetables, or meat) cannot be returned unless they are defective or damaged upon arrival.

2. Non-Returnable Items

Certain types of items cannot be returned:

• Perishable goods (food, flowers, or plants).
• Custom products (special orders or personalized items).
• Personal care goods (beauty products).
• Hazardous materials, flammable liquids, or gases.

3. Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item. This allows us to evaluate the issue and make it right for you as quickly as possible.

4. Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

5. Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not.